Tim Hortons mobile ordering app’s use of data to be investigated by Canada’s privacy commissioner

Tim Hortons mobile ordering app's use of data to be investigated by Canada's privacy commissioner

Tim Hortons is being investigated by Canadian privateness authorities after media stories raised considerations about how its smartphone app could also be accumulating and utilizing information on individuals’s actions as they go about their every day actions.

The Workplace of the Privateness Commissioner of Canada, alongside comparable authorities in Quebec, B.C. and Alberta, stated Monday it is going to launch an investigation into whether or not or not the corporate’s cellular ordering and cost app obeys legal guidelines that govern the safety of customers’ private info.

The federal legislation governing privateness points is called the Private Data Safety and Digital Paperwork Act, or PIPEDA.

Earlier this month, the Monetary Submit newspaper reported on the app’s use of geolocation expertise, which permits the app to silently monitor a person’s whereabouts and digital actions, even when they aren’t actively utilizing the app.

The Submit reporter requested his person information from the corporate below PIPEDA, and found the app was conserving a log of all over the place he went, even when the app was not in use, and transmitting the info again to Tim Hortons.

‘Nice significance’

In an announcement, the privateness commissioner’s workplace stated it is going to take a look at whether or not Tim Hortons “is acquiring significant consent from app customers to gather and use their geolocation information for functions which might embrace the amassing and use of detailed person profiles, and whether or not that assortment and use of the info is acceptable within the circumstances.”

“The federal privateness commissioner’s workplace considers this to be a difficulty of nice significance to Canadians, given the privateness points it raises. Geolocation information could be very delicate as it will probably reveal details about the habits and actions of people, for instance, medical visits or locations that they frequently frequent.”

In an announcement to CBC Information, Tim Hortons says it is going to cooperate with any investigation, however strongly disputes the allegations that the app is doing one thing that customers aren’t conscious of.

“Since Tim Hortons launched our cellular app, our company all the time had the selection of whether or not they share location information with us, together with ‘all the time’ sharing location information — an possibility supplied by many corporations on their very own apps,” a spokesperson for the chain stated.

“We just lately up to date the Tim Hortons app to restrict the gathering of location information to solely whereas company have our app open, even when a visitor has chosen ‘all the time’ of their system settings.” 


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