HP India launches free remote helpdesk for PC users

HP India launches free remote helpdesk for PC users

Key Highlights:

  • Accessible to people and companies to allow hassle-free do business from home
  • Accessible free of charge, it is a restricted interval provide
  • Accessible to customers of all manufacturers of PCs

Serving to small and medium companies (SMBs) in addition to people adapt to their new do business from home necessities, HP India has launched a restricted interval free helpdesk assist. Customers typically face IT-related challenges that may be addressed by distant assist from specialists. The helpdesk shall be accessible to PC customers of all manufacturers in India.

“Now greater than ever, customers are counting on know-how suppliers like HP to assist them with the fitting set of services to assist in their day-to-day continuity. These are difficult occasions and as trade leaders, it’s our accountability to transcend company boundaries and assist each consumer on the market. Right now working, studying or incomes from house is the brand new regular, and this 24/7 assist desk is aimed toward ensuring customers can accomplish that in an uninterrupted vogue,” says Vinay Awasthi, Managing Director, HP Inc. India, Bangladesh & Sri Lanka.

Because of the continued well being emergency, thousands and thousands of customers and small enterprise house owners and their employees now must do business from home. Within the absence of normal assist and repair channels, HP is making this service accessible to PC customers of all manufacturers to make sure they’ll function with out hindrance and keep enterprise continuity.

For particular person customers, this service shall be accessible free until Could 31, 2020, whereas small and medium enterprise (SMB) customers shall be eligible for this service for a set interval of 1 month from the date of registration.

The helpdesk can have HP-certified technicians to assist on points that may be addressed remotely. These embody points associated to common efficiency, safety configuration, connectivity, working system, media assist, mobility, software program operation, and set up, amongst others. HP has deployed a staff of skilled brokers to man the helpdesk. These brokers have been supplied with entry to work-from-home know-how by HP to handle a number of queues, leveraging chat, social and internet assist choices.

To accessible the helpdesk, enterprise customers must register or avail info on this provide by sending an electronic mail to [email protected] Then again, people can both use the on-call assist on toll-free quantity 1800 258 7140 or can ship a common enquiry on the above-mentioned electronic mail.

A few days in the past, HP had introduced new schooling partnerships to assist college students and faculties impacted by COVID-19. In India, HP had partnered with Interactive Schooling firm Gamooz Interactive Options Pvt. Ltd. to supply entry to instructional content material to its clients, from worksheets to 2D Augmented Actuality content material supported by the Gamooz app to make studying extra partaking and enjoyable.

Additionally Learn: Coronavirus Stay Updates: After Delhi, plasma remedy to start in MP; India tally 23,452

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