Are nursing homes above the law? WestJet changes course on COVID-19 refunds: CBC’s Marketplace Cheat Sheet

Are nursing homes above the law? WestJet changes course on COVID-19 refunds: CBC's Marketplace Cheat Sheet

Miss one thing this week? Do not panic. CBC’s Market rounds up the patron and well being information you want.

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Ont. Nursing properties are breaking the legislation repeatedly, with few penalties

In our newest investigation, we uncover unique particulars on critical security violations earlier than the pandemic, together with abuse, insufficient an infection management, unsafe remedy storage, insufficient hydration and poor pores and skin and wound care. Our knowledge evaluation reveals 85 per cent of the province’s nursing properties are repeat offenders for a number of the most critical violations with nearly no penalties. Learn extra

This man put in a hidden digital camera in his mom’s room at a long-term care residence in Scarborough, Ont. The movies confirmed totally different workers bodily and verbally abusing the 82-year-old. She was “holding onto the mattress rails for expensive life,” her son stated. 5:00

WestJet says it’s going to now present refunds for COVID-19 cancellations. Will different airways comply with? 

For those who’re among the many hundreds of Canadians preventing for a refund on air journey cancelled due to the pandemic, you may be in luck. WestJet introduced on Wednesday that it might start providing refunds within the authentic type of cost, as a substitute of credit. The corporate stated it is the primary nationwide airline within the nation to proactively start refunding prospects through the pandemic — a remark that Air Canada has since contested. Learn extra

WestJet says it’s going to quickly supply refunds for flights cancelled as a result of pandemic. The refunds additionally apply to flights booked on the corporate’s low-cost affiliate, Swoop Airways. (Darryl Dyck/The Canadian Press)

Google is dealing with an antitrust lawsuit from the U.S. Justice Division. Here is what it means

America Justice Division alleges Google abused its dominance in on-line search and promoting to stifle competitors and hurt shoppers. It is a critical cost and one which Google is predicted to fiercely oppose. The corporate tweeted shortly after the announcement that the “lawsuit by the Division of Justice is deeply flawed. Folks use Google as a result of they select to — not as a result of they’re compelled to or as a result of they cannot discover options.” Learn extra

Final week, Market investigated pretend equipment restore listings on-line and why you’ll be able to’t at all times belief Google Maps

A Market investigation has linked one firm within the trade to a community of faux places and names on Google Maps. 2:09

She needs to honour her husband’s dying want. However Apple will not let her entry his account

It has been 4 years since Carol Anne Noble’s husband died, however she’s nonetheless struggling to fulfil a promise she made earlier than his dying. Noble needs entry to an Apple account she and her husband shared — however was below his identify — so she will be able to entry and in the end publish a journal he wrote documenting the development of his sickness. However as a substitute of giving her the password she’s forgotten, the tech big is demanding she leap by way of sophisticated authorized hoops to fulfill what specialists say is an outdated U.S. legislation. Go Public stories. Learn extra

Carol Anne Noble of Toronto needs entry to an Apple account she and her late husband shared — however was below his identify — so she will be able to fulfil a promise she made to him earlier than he died. 2:32

What else is occurring?

Tim Hortons to cease utilizing two cups for warm drinks, use sleeves as a substitute 
It is a part of the espresso chain’s pledge to cut back paper waste.

Authorities calls on personal sector to provide you with compostable, recyclable pandemic gear
Initiative seeks to cut back waste from single-use PPE, reminiscent of masks, as consumption skyrockets.

Dollarama remembers bogus hand sanitizer
Each day Protect hand sanitizer accommodates methanol, which might be lethal to people.

Air Transat lays off half of its remaining flight attendants, closes Vancouver base
128 attendants acquired layoff notices final week. 

Ontario eating places close to virus sizzling spots weigh safety-vs-profit with locals-only eating
Some eating places are making the selection to bar out-of-town prospects from indoor eating.

These SALT lounge chairs have been recalled resulting from a fall hazard
House owners are being urged to return the affected chairs to any Mattress Tub & Past location for a full refund or credit score.

These Cottonelle flushable wipes have been recalled resulting from potential contamination
Shoppers ought to instantly cease utilizing the recalled product and get rid of it.

This CB2 bookcase has been recalled 
The underside of the bookcase can turn into weak or collapse, posing an harm hazard.

This week on Market

David Frequent reveals unique particulars on the state of Ontario long-term care properties. 22:33

Think about being a senior locked down in a long-term care residence throughout COVID-19.

Most of your loved ones cannot go to. Meals have been a solitary affair in your room. And, if there’s an outbreak, persons are dying round you. It is a haunting prospect — however hardly the primary unhealthy factor to occur inside a nursing residence.

Market has, for 3 years, had a specialised group investigating care properties, the businesses that personal and function them, and the federal government system that helps them. 

Within the tales we have carried out, we have at all times puzzled: Do issues get higher?

And that is what we have got down to reply on this week’s episode.

Our group has discovered that long-term care properties have violated laws governing Ontario’s care properties 30,000 occasions over 5 years. And located that lots of the issues recognized by authorities inspectors — offences like abuse and neglect — truly repeat 12 months after 12 months.

It is one factor to have a look at numbers, however our group has discovered the folks impacted — and their tales are gripping (and, at occasions, horrifying). A lot of them even have secret video that they’ve shared solely with us — and now, you. 

This story is years within the making, and a window inside a world many people do not see — however might properly find yourself inside.

-David Frequent and the Market group

Market wants your assist

Have you ever seen a product claiming to treatment COVID-19 that appears too good to be true? Possibly a miracle treatment that has you asking questions? We wish to hear about it. E mail us at [email protected]

CBC Market is in search of individuals who have skilled racism in actual property. Have you ever obtained a low appraisal? Eliminated cultural objects to stage your private home? E mail us at [email protected]

Atone for previous episodes of Market any time on CBC Gem.

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