Air Canada extends deadline for COVID-19 refunds, recalls 2,600 workers

Air Canada extends deadline for COVID-19 refunds, recalls 2,600 workers


Air Canada says it’s going to recall greater than 2,600 workers because it prepares for a rise in demand for flights, whereas additionally extending the deadline for COVID-19 refunds.

The airline stated the workers being recalled will embrace varied roles, together with flight attendants, and will probably be introduced again in phases in June and July.

Air Canada spokesperson Peter Fitzpatrick stated the airline moved to recall the employees as a result of it’s seeing vaccinations improve, COVID-19 circumstances decline and governments ease restrictions.

He stated the recall is a part of its efforts to rebuild the airline’s community and meet the anticipated demand for journey.

Air Canada laid off tens of 1000’s of staff because the pandemic swept the nation, together with 16,500 final March, when the disaster started.

In April, the airline reached an settlement with Ottawa for a $5.9-billion support bundle.

WATCH | Some government bonuses returned at Air Canada:

Air Canada says its president and CEO, in addition to government vice-presidents, have volunteered to return their 2020 bonuses in response to ‘public disappointment.’ 2:09

Refund deadline prolonged

The nation’s largest airline additionally stated it has prolonged the deadline to submit a request for refund for flights or trip packages by 30 days till July 12.

About 40 per cent of eligible clients have requested a refund because the refund coverage got here into impact on April 13, with 92 per cent of requests having been processed.

“The variety of clients who’ve requested a refund is decrease than anticipated and most have stored their journey credit score,” said chief business officer Lucie Guillemette, including that is a vote of confidence within the airline.

Clients have the choice of a transferrable journey voucher with no expiry date or changing the worth of the ticket to Aeroplan factors with a 65 per cent bonus. Clients who obtained these refunds also can alternate them for a refund within the authentic type of cost.

Air Canada says its new refund coverage for all bought tickets will probably be a selection of voucher or bonified Aeroplan factors if the airline cancels or reschedules a flight by greater than three hours.

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